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- <br /> Board of Corrections <br /> March 1, 2011 <br /> Securus contract extension to begin July 1, 2011. <br /> 56% commission on cross revenue <br /> No charee for Automated Information System (AIM features <br /> Usage Report for: HaIINE <br /> 1/14/2010 <br /> Report Start Date: <br /> Report End Date: 12/31/2010 <br /> Total Calls Outside <br /> 10,863 <br /> I Total Number of Forced Transfers 2,335 <br /> ^ <br /> Automation Rate 78.51% <br /> Total Duration Outside 20,365 mins 1 sec (339 hrs 25 mins) `. <br /> verage uration Outside 1 mins 52 sec <br /> Outside Main Menu Played 12,719 <br /> n <br /> Outside Irma e Name Confirmed 5,961 <br /> firmed <br /> �. <br /> Outside Total Successful DOB 374 <br /> Confirmations <br /> Outside General Info Played 654 <br /> I Lookup Inmate Info Played 12,960 <br /> • tsi • Inmate Menu Played <br /> Outside English <br /> Callers 10,172 <br /> Outside Spanish Callers 511 <br /> Charges Played Outside I 3,587 <br />